People Skills

 

Listening

12 Rules of Effective Listening

 

By: Geoffrey Nightingale, the former President of SynerGenics

 

  1. Listen for ideas, not facts – ask yourself what they mean

  2. Judge content, not delivery, i.e. what they say, not how they say it

  3. Listen optimistically – don't lose interest straight away

  4. Do not jump to conclusions

  5. Be flexible, adjust your note-taking to the speaker

  6. Concentrate – don't start dreaming – and keep eye contact

  7. Do not think ahead of the speaker – you will lose track

  8. Work at listening – be alert and alive

  9. Keep emotions under control when listening

  10. Open your mind – practice accepting new information

  11. Breathe slowly and deeply

  12. Relax physically, get comfortable

Rule#1: Stop Talking!:

A Guide to Listening

By: Linda Eve Diamond

 Discover much more!

Effective Communication

Effective Listening

10 Rules of Listening: 1. Stop Talking!...

Listening To Emotions

Active Listening

12 Active Listening Tips

Asking Effective Questions

Body Language

Eye Contact

Negotiation Tips

Listening Quotes

Knowing Yourself and Others

The Way Our Mind Works

Emotional Intelligence (EI)

Mental Maps

Perceptions

Cultural Intelligence

Managing Cross-cultural Differences

Cross-cultural Communication

12 Tips for Global Business Travelers

Memorization Problems: Solved!

Association Links for Memory Improvement

Effective Selling

Selling with NLP: 8 Steps of Effective Listening

Retaining Customers

Listening To Your Customer

 
 

 

 
 
 

 

Three SMART & FAST Ten3 Mini-courses

200 powerful Ten3 slides  ►  Click here!