① |
Empathise, mentally put yourself in other person’s
shoes. |
② |
Keep the conversation on what
the speaker says, not on what interests you. |
⑤ |
Pay attention, never become
preoccupied with your own thoughts when others talk, take
brief notes to concentrate on what is being said. |
⑥ |
Do not finish the sentence of
others. |
⑨ |
Encourage the speaker, provide
feedback and paraphrase to show you are listening. |
⑩ |
Plan responses after the other
person has finished speaking, not while they are speaking. |
⑫ |
Summarize – walk the person
through your analysis. |
|
How To Make People Listen
It is
very tough nowadays to find a
good listener.
Everyone pays attention to nothing
but his/her smartphone.
So,
when I have something important to
say and need a
listener, I have to use some old
and proven methods. |
 |
|