→ Yin-Yang of Change Management

The 8 Stage Change Process

Defrost a hardened status quo:

① Establish a sense of urgency

② Create the guiding coalition

③ Develop a vision and strategy

④ Communicate the change vision

Introduce new practices:

⑤ Empower a broad base of people to take action

⑥ Generate short term wins

⑦ Consolidate gains and producing even more change

Ground the changes in the culture, and making them stick:

⑧ Institutionalize new approaches in the corporate culture

→ Why Change Fails

8 Common Errors in Organizational Change Efforts

❶ Allowing too much complacency

❷ Failing to create a sufficiently powerful guiding coalition

❸ Underestimating the power of vision

❹ Undercommunicating the vision

❺ Permitting obstacles to block the vision

❻ Failing to create short term wins

❼ Declaring victory too soon

❽ Neglecting to anchor changes firmly in the corporate culture.