Business Processes



Enterprise-wide Business Process Management (EBPM)

Eight Essential Principles


By: Andrew Spanyi

Andrew Spanyi is the Founder and Managing Director of Spanyi International Inc.

He is also the author of best selling books "Business Process Management (BPM) is a Team Sport: Play it to Win!" and "More For Less".

Andrew has nearly two decades of consulting experience including assignments as a Principal of the Rummler-Brache Group, and a Practice Manager with Kepner-Tregoe Inc. He has managed over 100 major performance improvement projects.

  1. Look at the business from the outside-in, from the customer's perspective, as well as from the inside-out.

  2. Tightly integrate strategy with enterprise business processes.

  3. Articulate strategy to inspire, from the boardroom to the lunchroom.

  4. Design enterprise business processes to deliver on strategic goals.

  5. Ensure that organization design enables enterprise business process execution.

  6. Deploy enabling technology based on the value added to enterprise business process performance.

  7. Hard wire the enterprise performance measurement system to budgets and operating reviews.

  8. Sustain focus and alignment.




 Discover much more!

Business Processes

Management Function vs. Process Focus

Process Innovation


IT/Business Alignment: The 4 Phases

Extended Enterprise

Virtual Integration

TPS-Lean Six Sigma

Process-managed Enterprise

Enterprise-wide Business Process Management (EBPM)

Enterprise Process Management (EPM)

Business Process Thinking

Business Process Thinking Check List: 13 Questions

Creating Customer Value

Customer Care

Value Chain Management

Customer Partnership

Value Innovation

Quality Management

Total Quality Management (TQM)

Deming's 14 Point Plan for Total Quality Management (TQM)

Six Sigma

Customer's Perspective of Quality

Lean Production

The Toyota Way: 14 Principles

Toyota Production System (TPS)

Corporate Leader

Business Architect

IT Architect and IT Leader

Systems Thinking

Using Best Practice: The Trotter Scorecard


Synergizing Business Processes (Ten3 Mini-course)