Business Skills


Be The Best Possible


Ten3 NZ


The Quality of Your Work Is a Measure of the Quality of Yourself


1-5    6-10






  Be a team player

The most valuable single factor that contributes towards high levels of excellence and quality in a team, stem from an individual team member's ability to work with others, i.e. his or her levels of cooperation and communication.  These "social intelligence" skills include the ability to persuade, negotiate, compromise and make others feel important.


Passionate Team    Synergistic Team  ●  17 Laws of Teamwork    Intellectual Teamwork


Richard Branson advice

I have always pushed Virgin companies to walk the talk on that and ensure everybody feels part of the team >>>

Richard Branson





  Know who you are

Being inwardly happy (knowing you are competent and capable) automatically improves levels of quality and excellence in your work.  Understand that inner happiness only comes about via Self esteem + Self respect + Personal Pride.  Get these ingredients right and with careful written planning the rest will simply fall into place.


Be a GREATbody    Be a Loving Creator    Awaken Your Inner Genius


Vadim Kotelnikov quotes

The Loving Creator created us in his own likeness.
We are all Loving Creators by birth.

icon logo Vadim Kotelnikov  Vadim Kotelnikov






  Concentrate and focus

You cannot concentrate and focus on tasks unless you first know exactly what is expected of you and how relevant tasks are to be measured.  Clarity of main tasks and responsibilities is paramount if you are to achieve excellent results.  You must know why you are on the payroll.  Only then can you focus on achieving optimum levels of performance.


Work Smart & Hard    Paradoxical Rules of Success    Stretch Yourself


Ksenya Kotelnikova

Always do your best − wonderful rewards will follow.  >>>

 Ksenya Kotelnikova




  Know your Key Result Areas (KRAs)

Job responsibilities and corresponding KRAs can rapidly change over time. It's therefore important to know exactly what are the current KRA's upon which others will judge your levels of quality and excellence.  Do the KRAs of your current work match the original job description or has something changed?  What are your standards of performance, your highest value tasks that enable you to make an optimum contribution?  Remember the 80/20 rule: 20% of what you do, accounts for 80% of the results you achieve.


Creative Achiever    Strategic Achiever    Good Enough Is Not Good Enough


Vadim Kotelnikov quotes

Don't be afraid to take a noble risk,
be afraid not to be brave enough to take a noble risk.

icon logo Vadim Kotelnikov  Vadim Kotelnikov






  Be a "Go-giver" in customer service

It's no secret that every organisation of value in today's world economy, is focused on customer service.  The future belongs to those individuals and businesses that service their customers in a superior fashion. To get ahead, organisations must know who their customers are and what they expect.  They must deliver more.  The same applies to you as a member of the organisation.  To get ahead in your current and future employment, you must first know who you customers are (e.g., your team leader) and what their expectations of you are.  You must then deliver more than those expectations.


Love Your Customers    Build Loving Customer Relationships    Customer Satisfaction