The Quality of Your Work Is a Measure of the Quality of Yourself
quality of your work is a measure of the quality of
all derive pride and self-esteem from
accomplishing tasks in an
excellent fashion. Successful completion of a worthy task means
that it was not only attempted, but it was completed to certain
standards of performance or better. Worthy means it was something
that needed doing whether it was typing of a document or diagnosis of an
illness. It was a task that somebody had to do and do correctly.
High levels of remuneration and job security are
dependent upon three keys; what you do, how well you do it and how difficult
it is to replace you. Accordingly, our highly competitive employment
market only pays superior
rewards to recipients who render worthy superior
Your goal at work should therefore be to get good, get better and to be the
best possible, to such a point where you seemingly become indispensable to
Innompic Anthem 'I
Have a Difference To Make!"
Here are ten concepts
to help you improve your levels of quality and excellence at
Good enough seldom
Organisations that are continually productive and profitable incessantly
excellence. Acknowledging that
are not prepared to accept an attitude of "that's good
enough," how does your organisation's quality standards rate as against
its competitors? How do your own personal levels of excellence and
quality rate against your current and potential competitors in the
employment market? If you don't know the answer/s to these
questions, then resolve to find them out immediately. The longer
you delay, the larger the gap may be growing between you and your
Good Enough Is Not Good Enough
Be a GREATbody!
Quality is not just product related
Quality is not just the product; it's a combination of the product and
"add-ons," i.e. packaging, availability, convenience of use and
value adding customer service, etc. The same applies to you in
the employment market. Possessing a tertiary qualification may only get
you 50% of the way towards being internally promoted or externally
employed. The other 50% will depend upon what your acquired
"add-ons" are, i.e. what makes you more valuable than your competitor in
the mind of potential employers/customers. Ask yourself "what
value adding skills have I acquired and applied to my work within the
past 2 years that demonstrate skill flexibility, continuing career
development and quality as an employee?"
Total Quality Management (TQM): Deming's
excellence are what your customers say they are
Quality and excellence are not what you say they are.
excellence are what your customers say they are.
of your products and services define quality! When was the last time
you asked a customer for an honest opinion of the goods and services you
and your organisation provide? Organisations and individuals that
want to get ahead and succeed (your competitors), are prepared to meet
regularly with customers and appraise performance levels, continuously
seeking improvement. The same applies in the employment market.
Employers determine excellence and quality. Smart people in charge
of their careers recognise this fact and are therefore continuously
researching for needs, trends and opportunities within their existing
employment environment and in future areas of the employment market they
are attracted to. Thus they can then acquire new skills to meet
changing employment needs, to stay one step ahead of the competition.
Love Your Customers
Empathize with Your Customers
Create Greater Customer Value