Customer Success 360




Creating Customer Value 

Competitive Advantage

Marketing and Selling

How To Discover Market Opportunities

10 Lessons from Konosuke Matsushita

Add More Value for Your Customers

Make Your Competition Irrelevant

Retaining Customers  >>  Customers for Life

Customer Partnership Rules  >>  Partner for Profit

Create Greater Value Online

Website  >>  Customer-focused  >>  Quality

Value Innovation

Innovation Is Love


Customer-driven Innovation

New Product Development >> 10 Best Practices

Creating Customers  >>  10 Tips

Competitive Disruption

Stand Out from the Competition  >>  3 Strategies

Differentiation   >>   Positioning

Make Your Competition Irrelevant

Build Your Personal Brand

Customers Will Usually Come Back If...

Customer Satisfaction  >>  4 Levels

The Art of War

4 Skills of a Competitor

Think for Your Enemy


Virtuoso Marketing

Customer Value Proposition >> Contextual    USP

Creative Marketing    Selling Is Problem Solving

What Every Good Marketer Knows

4 Steps of Your Differentiation Strategy

Branding Your Growing Business

The Art of Rainmaking

ICT-powered Marketing

Internet Marketing    Targeted Advertising

Internet Marketing 101    Methods and Sources

Social Media Marketing (SMM)

Content Marketing >> Attractive Headlines

Proven Marketing Tools and Three Approaches

Customer Engagement