© Linda Eve Diamond and
Reprinted from the book
Teambuilding That Gets Results
with permission of its publisher,
Sourcebooks, Inc. (800-432-7444)
Linda Eve Diamond and Harriet Diamond
are the authors of several business and educational books. Harriet
founded Diamond Associates in 1985, a successful training and
consulting company. Linda Eve developed and delivered many of the
company's communication and teambuilding programs. Harriet retired
from business, but continues to share her expertise through writing.
Linda is now a freelance writer focusing on business, educational
and self-help books.
They can be reached through their
Winning Team: 7
9 Roles of a
Create a positive work
environment. You set, maintain, and change the tone.
Model and encourage a positive one.
Set clear expectation. Tell
people what you expect, when, and how, or your day can be filled
with surprises, such as "Oh, you meant today?" Unclear
expectations create an atmosphere of unease and frustration.
Give clear guidelines.
others participate in your organization, give them clear road
maps. Don't keep your processes a secret.
Delegate. The added perspective
on a job can create even more substantial results than you might
create if it were part of your balancing act.
Enthusiasm is contagious and creates an energetic work
confidence. Believe in your product / service and
yourself. Others will be far more eager to follow you.
Provide necessary resources.
Ensure that team members can access information and people to
help them achieve their
Provide training. Provide
team members with the skills and information to reach their
fullest potential. If you want your team to be confident and
competent, provide avenues for them to enhance their knowledge
spirit. Hone your understanding of teams to create a
positive atmosphere in which people feel appreciated and
By letting your team know how
they are doing, you will propel them to excellence.