Become a positive, encouraging person.

Don't put people down, build them up instead. The message you convey can make all the difference in whether they spiral downward or soar skyward.

Example

In an interesting experiment, a schoolteacher was given a class of underachievers and told that they were the honor group. The teacher treated the students as advanced, and as a result they really became so.

If you really and truly believe in your people, you convince them to live up to your expectations and – most important – to believe in themselves. This belief can create a dramatic turnaround.