12 Leadership Roles

1. Create an Inspiring Vision & Lead by Example

   1. Create an inspiring vision; establish shared values; give direction and set stretch goals

   2. Manage change strategically, take risks, create change; lead change; manage resistance to change

   3. Lead by example; practice what you preach; set an example, and share risks or hardship

   4. Demonstrate confidence; win respect and trust without courting popularity

2. Empower, Inspire, and Energize People

   5. Be enthusiastic; inspire and energize people; create a positive work environment

   6. Empower people; delegate authority; be open to ideas; have faith in the creativity of others

   7. Communicate openly and honestly; give clear guidelines; set clear expectations

   8. Empathize; be willing to discuss and solve problems; listen with understanding; support and help

   Your People Skills 360

3. Build and Lead a Team

   9. Use team approach; facilitate cooperation; involve everyone; trust your group; rely on their judgment

   10. Bring out the best in your people; have common touch with them; coach and provide effective feedback

   11. Permit group decision; help your team reach better decisions

   12. Monitor progress, but don't micromanage, lead your team; avoid close supervision; do not overboss; do not dictate; lead team self-assessment

   Leadership vs. Management