Soft Skills

People Skills

Effective Communication: 10 Essentials
  Vadim Kotelnikov quotes

icon logo Vadim Kotelnikov    Business e-Coach       



① Know your audience and match your message to the audience

② Respect your audience and suspend judgments

③ Know exactly what you want to achieve

④ Think and organize before you proceed

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⑤ Think from your audience point of view

⑥ Be mindful of what your face and body are conveying nonverbally

⑦ Be willing to share what you know and hear what you don't know

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Listen carefully to all responses

Stay focused on what you want to achieve and don't get distracted

⑩ Analyze feedback and adapt your message to achieve your goal

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