Business Success

5 Keys To Building a Great Company

Leadership   Vision  ●  Benchmarking  ●  Measuring To Improve   Shared Values

Narayana Murthy

By: Narayana Murthy

Adapted from interview with Mr. Naryana Murthy, World Economic Forum

N. R. Narayana Murthy is the Founder an Infosys, the leading Indian IT company. Under his leadership Infosys was listed on NASDAQ in 1999. Mr. Murthy is the recipient of numerous awards and honors. The Economist ranked him 8th among the top 15 most admired global leaders (2005). He was ranked 28th among the world's most-respected business leaders by the Financial Times (2005). He topped the Economic Times Corporate Dossier list of India's most powerful CEOs for two consecutive years 2004 and 2005.


  1. Leadership: First of all, you need good leadership. Great leaders raise the aspirations of their followers; they make people more confident, energetic and enthusiastic. Such leaders make people embrace the adage: a plausible impossibility is better than a convincing possibility. People, who are motivated by great leaders, dream big, make sacrifices and achieve miracles. It is not sufficient just to have great leaders. You need a mechanism to identify, train, empower and mentor successive generations of leaders. Such leadership training and mentoring has to become the responsibility of the current generation of leaders.


12 Leadership Roles

  1. Vision: You have to create a grand, noble vision which elevates the energy, enthusiasm and self-esteem of everyone in the company while ensuring that everybody sees a benefit in following the vision.

Inspiring Culture: 5 Elements

  1. Benchmarking:  Your company has to benchmark itself on a global scale in every area including sales, production, human resources, R&D and finance. It creates an open and confident environment where first-raters recruit first-raters.

Competitive Strategies: 2 Types

  1. Measuring To Improve: A great company continuously measures and improves the following attributes: meritocracy, fairness, justice, openness, speed , imagination and excellence in execution.

Value Innovation: Yin-Yang Strategies

  1. Shared Values: A great company practices an enduring value system, and follows the finest system of corporate governance.

Put Values First