By Gay Hendricks and Kate Ludeman, the authors of The Corporate Mystic


  1. Always tell the truth. Especially tell the truth about personal facts and feelings. Make everything in your business open-book whenever possible. Teach everyone how to read the spreadsheet, make all salaries public. Never hide anything that's not absolutely required to be hidden.

  2. Always take 100% responsibility for any activity you're involved in. If you are in a leadership position, take 100 percent, not 200 percent. Require each participant to take 100 percent responsibility. It is the only way to achieve true equality.

  3. Scrupulously attend to all agreements you make and others make with you. Keep track of your agreements. Do everything you say you are going to do. Don't do anything you said you wouldn't do. Demand the same of others. If you catch yourself or others in a broken agreement, cop to it or attend to it immediately and fix it.

  4. Never gossip and never get in the middle of communications between other people. Make your no-gossip commitment public, and state your intention to stay out of the middle of conflicts and communication glitches.

  5. Set aside daily creative-think-time and make it sacred. Your intention is to renew your spirit and open your full creativity. Find your own preferred method: meditate, deep breathe, sit quietly, doodle. If you miss a day, do twice as much the next day.

  6. Make a to-do list and update it constantly throughout the day. Put your most dreaded activities first and do them first thing.

  7. Go to the source. Whenever you hear of something that makes you feel uncomfortable, talk to all parties concerned and listen carefully to them. Give then them ten minutes of communication that is needed to solve most problems. Try to listen without an agenda as much as possible.