DOs

• Chose delegates based on a fair and objective assessment of his or her skills and abilities in relation to the requirement of the task

Yin and Yang of Employee Empowerment

• Give precise instructions; use simple procedures; show employees how to do something and explain why it is done that way

• Show how each delegation contributes to organizational goals

• Clarify expected results

• Develop together standards of performance; recognize superior performance

• Discuss problems; answer questions; seek employees' ideas about how to do the job

• Be supportive; exhibit trust; keep your promises

• Praise positive achievements in public

DON'Ts

• Don't delegate in a haphazard fashion

• Don't over-exercise your power; don't try to dominate the delegates; be rather a leader than a mentor

• Don't criticize employees in front of others

• Don't overreact to problems or mistakes

• Don't over-control the performance