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Why
Balance?
Balance
is about how you live your life and manage your business and
people.
Finding the right balance in your life and your
business will help you refine your goals and hasten you towards them.
The Tree of Business
If your business is in flames, stop what you
are doing,
quiet your mind
and
take a bird's-eye view of your business. Drop any misconceptions you may
have as to what you should be doing, and then re-balance your business.
As you regain the balance in your business, you will regain control.
Achieving Strategy through Balancing
Competing Values
The primary goal of any business is to increase
stakeholder value. It is achieved through a
dynamic balancing of competing values. In order for a business to maximize economic value, it must balance
customer satisfaction and competitive market forces with internal cost
and
growth consideration.
Sustainable Competitive Advantage
What is Business Systems Approach?
A business is more than finance.
Performance measures need to be aligned with the
organization's strategy.
The Business Systems approach
considers business as system of interrelated factors of
strategy, owners, investors,
management,
workers,
finance,
processes,
products,
suppliers,
customers, and
competitors.
6Ws of Corporate Growth
Organizations prosper by
achieving strategy that is implemented as a result of continuous
decision-making at all levels of the business. Firms implement strategy
through
balancing the four major factors or perspectives:
-
Financial perspective
-
Customer perspective
-
Internal
business process perspective, and
-
Learning,
innovation, and
growth perspective.
The four perspectives permit a
balance between short-term and long-term objectives, between outcomes
desired and the performance drivers of those outcomes, and between hard
objective measures and soft subjective measures.
10 Rules for Building a Great Business
Customer Perspective
Customer is defined as anyone who
receives that which is produced by the individual or organization that has
value.
A customer focus, or customer care, – as opposed to "customer driven"
or "market driven", – both internal and external, implies that you don't
just respond to what
customers say they need and want, but you apply your
own body of knowledge acquired from years of experience and study, in
addition to your best knowledge of the customer, to deliver a product or
service that will exceed customer expectations, achieve delighted customers
and lead to
customer success.
Customer Success 360
Results-based Leadership
Results-based leadership has relentless emphasis on results in the four
areas:
-
Employee results (employee
satisfaction)
-
Organization results (learning,
innovation)
-
Customer results (delight
customers)
-
Investor results (economic
value added).
Smart Executive
The Role of the
Business Architect
It takes a smart
business architect
to take an innovative business idea into a successful
venture and achieve
lasting business success.
Business
architect is a person who
initiates new business ventures
or leads
business innovation, designs a
winning
business model, and builds a
sustainable
balanced business system for a
lasting success...
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